As radio, TV, and newspaper companies struggle and strive to get it right on the web, it's obvious that some others are missing the mark.

Online advertising options continue to expand thanks to self-serve technology.  But can advertisers keep up with the learning curve to take advantage?

A few things I learned about the difference between a successful local business and one that is doomed to fail.

Kids say the darndest things - and some of them have the best ideas for creating a great customer experience.

With the world living on the web every single day, you just have to have a website to compete, right?  Right?

Ever heard someone say "fish where the fish are"?  Someone recently posted on Twitter to "fish where the the fish are HUNGRY".  This is the greatest example of that I've ever seen.

After five years of working with a top-level city.com, I've been through a lot of ups and downs.  In a competetive marketplace for ad dollars (compete with Google much?), this is why I'm still here.

The challenge of getting a four-year old to not just clean her room, but understand the importance of a clean, organized space has pretty well prepared me mentally for just about anything that comes down the pike.

I have to admit that I thought Twitter was silly the first time I heard about it. But now I've seen some success from it in a couple of ways and I've benefitted from my use of it. I have regular conversations with people that are still stonewalled so I thought I'd give the late-adopter set a little primer here.

The transparency of life with online networks can be frightening sometimes, but there are times when I'm so glad to have built this network of people that I can reach immediately.